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Smart IT solutions for connected and electric mobility.
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We design and build integrations that connect Salesforce with every platform in your technology stack — ERP, marketing automation, customer portals, payment gateways, logistics systems, and custom applications — creating a unified, real-time data environment.
Every dimension of salesforce integration covered — from initial scoping through delivery and ongoing optimisation.
Bidirectional integration between Salesforce and ERP systems — SAP, Oracle, Microsoft Dynamics, NetSuite, and others — synchronising accounts, orders, invoices, inventory, and financial data in real time or batch.
API-led integration using MuleSoft Anypoint Platform — building reusable APIs that connect Salesforce to every system in your architecture, with centralised monitoring, governance, and error management.
Real-time data sync between Salesforce CRM and marketing platforms — HubSpot, Marketo, Braze, Klaviyo, SFMC, and others — ensuring lead, contact, and campaign data is always current in both systems.
Connecting Salesforce to payment gateways — Stripe, PayPal, Razorpay, Braintree, and others — enabling invoice payment, subscription management, and transaction reconciliation directly within Salesforce.
Integration between Salesforce and ecommerce platforms — Shopify, Magento, WooCommerce, BigCommerce — synchronising customers, orders, products, returns, and fulfilment status bidirectionally.
Custom REST and SOAP API endpoints built in Salesforce for external systems that need to query, create, or update Salesforce data programmatically — with authentication, rate limiting, and full API documentation.
A structured, transparent delivery process — so you know exactly what is happening at every stage of the engagement.
We map every system that needs to connect with Salesforce — documenting data flows, sync frequency, field mapping, volume, and error handling requirements for each integration.
We design the integration architecture — choosing between point-to-point, MuleSoft, or iPaaS based on your complexity, volume, and governance requirements — and produce a detailed integration blueprint.
We build APIs, configure connectors, write DataWeave transformations, and implement the field mapping logic — in sandbox with full unit testing before any production connections are made.
Every integration includes comprehensive error handling, retry logic, dead letter queues, alerting, and audit logging — so failures are caught and resolved before they impact business operations.
We test every integration end-to-end — happy path, error scenarios, volume tests, and edge cases — validating data accuracy and sync timing before production go-live.
We manage the production cutover carefully, monitor all integrations closely in the first 48 hours, and hand over a monitoring dashboard and runbook to your operations team.
Every integration pattern, API type, and middleware layer — designed for your data volumes, latency requirements, and governance needs.
Synchronous REST integrations for real-time data exchange — order status, customer lookup, payment confirmation, and record creation between Salesforce and external systems.
High-volume batch integrations using Salesforce Bulk API — loading or extracting millions of records without hitting governor limits or impacting production performance.
Event-driven integrations using Salesforce Platform Events and Change Data Capture — enabling real-time downstream system updates without polling.
Structured integration using MuleSoft Anypoint Platform — Experience, Process, and System APIs with centralised governance, monitoring, and reusable connectors.
Integration via Boomi, Zapier, MuleSoft, or Workato — connecting Salesforce to cloud applications without custom code where appropriate.
Bidirectional Salesforce-ERP integration — SAP, Oracle, NetSuite, Microsoft Dynamics — synchronising accounts, orders, invoices, and inventory in real time or batch.
Real-time contact, lead, and campaign data sync between Salesforce and Braze, Marketo, HubSpot, Klaviyo, and SFMC — with suppression and unsubscribe handling.
Bespoke Salesforce API endpoints exposing CRM data to external systems — with OAuth 2.0, Named Credentials, rate limiting, and full API documentation.
What makes Rackwave Technologies the salesforce integration partner that consistently delivers measurable outcomes — not just deliverables.
We design the integration architecture before writing a line of code — choosing the right pattern (point-to-point, event-driven, API-led) for your complexity and volume requirements.
Every integration we build includes comprehensive error handling, retry logic, dead letter queues, and alerting — so integration failures are caught before they affect your business operations.
We work with all Salesforce API types — REST, SOAP, Bulk API, Streaming API, Platform Events, and Change Data Capture — choosing the right approach for each integration requirement.
We provide integration monitoring dashboards and runbooks after every project — giving your operations team full visibility into integration health without needing to call us for status.
Every consultant and developer assigned to your project holds active Salesforce certifications in the clouds they work on — not expired or lapsed credentials.
Salesforce Administrator
Advanced Administrator
Sales Cloud Consultant
Service Cloud Consultant
Marketing Cloud Consultant
Platform Developer I
Platform Developer II
Integration Architect
Data Architect
Tableau CRM & Einstein Discovery
Platform App Builder
Omnichannel Developer
At Rackwave Technologies, we deliver tailored IT Consulting Services across a wide range of industries. Our industry-focused approach ensures that every solution aligns with specific operational challenges, compliance requirements, and growth objectives—rather than generic technology implementations.
IT systems for real-time tracking and efficient operations.
Explore MoreReal integrations connecting Salesforce to ERP, marketing platforms, payment systems, and custom applications — with zero data loss and monitored uptime.
Built bidirectional real-time integration between Salesforce Sales Cloud and SAP S/4HANA — synchronising accounts, orders, and invoices. Eliminated 4 hours of daily manual data entry.
Designed and built a real-time bidirectional sync between Salesforce CRM and HubSpot — keeping lead, contact, and campaign data current across both platforms with full suppression handling.
Connected Shopify ecommerce platform to Salesforce Service Cloud — syncing orders, customers, returns, and fulfilment status. Support team gained full order context on every service ticket.
Real outcomes from real clients — not curated quotes. Rated 4.9★ across Clutch, Google, and Trustpilot.
"Rackwave delivered our Salesforce implementation on time and within budget. Their team genuinely understood our business — the configuration they built reflected our actual sales process, not a generic template. Adoption was 85% within 30 days of go-live."
"We had a poorly implemented Salesforce org that was costing us time and money. Rackwave's audit identified the root causes within a week, and their remediation roadmap was practical and prioritised. Six months later our team actually uses Salesforce — something they refused to do before."
"The Marketing Cloud implementation Rackwave delivered transformed how we engage our customers. Journey Builder journeys that used to take us weeks to set up now take hours. Their team was responsive, knowledgeable, and genuinely invested in our outcomes."
“Rackwave Technologies has significantly improved our marketing performance while providing reliable cloud services. We’ve been using their solutions for a while now, and the experience has been seamless, scalable, and results-driven.”
David Larry
Founder & CEO
Everything you need to know about our Salesforce Integration services.
We have integrated Salesforce with SAP, Oracle ERP, Microsoft Dynamics, NetSuite, HubSpot, Marketo, Braze, Klaviyo, SFMC, Shopify, Magento, WooCommerce, Stripe, Razorpay, PayPal, Zendesk, Jira, Slack, Microsoft Teams, AWS services, and dozens of custom-built applications. If the external system has an API, we can integrate it with Salesforce.
Direct API integration is the right choice for simple, stable, low-volume integrations between two systems. MuleSoft is the right choice when you have three or more systems that need to exchange data, when you need centralised API governance and monitoring, or when you anticipate significant integration growth. We recommend the architecture that fits your current complexity and five-year trajectory — not the one that generates the most project scope.
We build data integrity into the integration design from the start. Every integration includes field-level mapping validation, null-handling rules, duplicate detection logic, error logging with full payload capture, retry logic for transient failures, and reconciliation reports that flag sync discrepancies. We also maintain complete audit trails of every data transaction so you can trace any data issue to its source.
All integrations we build include comprehensive error handling — failed transactions are captured in an error log with the full payload, the source and destination systems are notified, retry logic attempts recovery for transient failures, and alerts are sent to your operations team for persistent failures. We also provide a monitoring dashboard and detailed runbook so your team can diagnose and resolve common integration issues without needing to call us.
Yes. If your internal system has a REST or SOAP API, we can connect it to Salesforce. If it does not have an API, we can build one — or use database-level integration for systems that allow direct database access. We have integrated Salesforce with numerous bespoke applications built on PHP, .NET, Java, Node.js, and Python stacks.
The right Salesforce API depends on your use case. REST API is the most common choice for real-time CRUD operations — creating, reading, updating, and deleting records. SOAP API is used for legacy systems that require XML-based communication. Bulk API is designed for high-volume data operations — loading or extracting millions of records. Streaming API and Platform Events are used for real-time event-driven integrations where an external system needs to react instantly to Salesforce record changes. Change Data Capture provides a reliable stream of data change events for downstream systems. We recommend the right API type during the integration design phase.
MuleSoft is an integration platform (iPaaS) that provides a managed layer for building, deploying, monitoring, and governing APIs and integrations. You need MuleSoft when you have three or more systems that need to exchange data, require centralised API governance and monitoring, need reusable integration components that multiple teams can consume, or anticipate significant integration growth. For simpler, stable, low-volume integrations between two systems, direct API integration is more cost-effective. We recommend MuleSoft when the complexity genuinely justifies the platform investment — not as a default for every project.
We use appropriate OAuth 2.0 flows for all Salesforce integrations — Connected Apps with JWT Bearer Token flow for server-to-server integrations, Web Server flow for user-context integrations, and Named Credentials for storing and managing credentials securely within Salesforce. We never hard-code credentials or use username/password authentication in production integrations. All integration credentials are stored in Salesforce Named Credentials or an external secrets manager and rotated on a defined schedule.
Yes. Integration platform migrations — from MuleSoft to another iPaaS, from point-to-point integrations to MuleSoft, or from legacy middleware to a modern API-led architecture — are complex engagements we handle regularly. The process involves auditing all existing integration flows, documenting business requirements independent of the current platform, designing the target architecture, rebuilding integrations in the new platform with full testing, running parallel operation of old and new integrations during transition, and decommissioning the legacy platform after validation.
We follow a structured integration testing methodology with four phases. Unit testing validates individual transformation logic and error handling in isolation. Integration testing validates end-to-end data flow between connected systems in a sandbox environment. Volume testing validates that the integration handles your expected data volumes without hitting Salesforce governor limits or external system rate limits. User acceptance testing validates that the business data flowing between systems is correct and complete. We only certify an integration for production go-live after all four testing phases pass.