Salesforce Implementation
Built to Work. Built to Last.

Salesforce implementation cost depends on the cloud or clouds being implemented, the number of users, data migration complexity, integration requirements, and custom development scope. A focused single-cloud implementation starts from approximately £12,000 to £25,000. Multi-cloud implementations with complex integrations typically range from £40,000 to £150,000. Rackwave provides fixed-price proposals — you know the total cost before signing, with no variable billing for overruns caused by our team.

Every Rackwave Salesforce implementation includes: discovery and requirements workshops, solution design and configuration blueprint, Salesforce configuration and custom development, data migration with pre- and post-migration validation, system integration testing, user acceptance testing facilitation, go-live cut-over management, 90 days of hypercare support, and Salesforce admin training. All of this is included in the fixed project price.

Yes. Data migration is a standard part of every Rackwave Salesforce implementation. We extract data from your legacy CRM (Dynamics, HubSpot, spreadsheets, or any other source), cleanse and deduplicate it, map each field to the Salesforce data model, run at least one parallel test migration in a sandbox, and then execute the final production migration with a validation report showing record-level accuracy.

Yes. We design and implement integrations between Salesforce and ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite), finance platforms, HRIS, marketing tools, telephony and CTI systems, and data warehouses. We use REST and SOAP APIs for direct integration, MuleSoft Anypoint for complex integration architectures, and certified third-party connectors where appropriate.

Every Rackwave implementation includes 90 days of hypercare support starting from the go-live date. During hypercare, your dedicated support engineer is available to resolve bugs, make minor configuration adjustments, answer admin and user questions, and triage any production issues — with a defined SLA. After hypercare closes, we offer ongoing managed support and administration retainer options.

Not necessarily. Rackwave provides both consulting (strategy, architecture design, roadmap) and implementation as separate or combined engagements. If you already have a clear requirements document and implementation scope, we can begin directly with implementation. If you need help defining what to build before the build begins, our consulting team can produce the requirements and architecture that our implementation team then delivers — in a single continuous engagement.

All Rackwave implementations are delivered in Salesforce Lightning Experience (LEX). We do not implement new projects in Salesforce Classic. If you have an existing Classic org that needs migration to Lightning, we provide Lightning migration assessments and managed migration as a separate service.

User adoption starts in the build phase — not at go-live. We design page layouts, automation, and process flows to match how your team actually works, so Salesforce feels like a natural tool rather than an imposed system. We include structured UAT so end users see and validate the system before go-live. We deliver role-based training and produce user guides tailored to each function. And we provide 90-day hypercare to resolve the friction points that always emerge in the first weeks after go-live.

Yes. Existing-org remediation and re-implementation is a significant part of our practice. We run an org audit to identify what exists and what is broken, produce a remediation roadmap, and implement the fixes — either incrementally in your live org or via a phased re-implementation into a clean org if the existing configuration is fundamentally unworkable.