EdTech That Transforms
How Institutions Learn & Grow.

Salesforce Education Cloud is Salesforce's industry-specific solution built on the Education Data Architecture (EDA) — a data model designed around the relationships between prospects, students, alumni, and institutions that standard Salesforce CRM does not have natively. It covers the full student lifecycle from prospect through to alumni engagement. It is well-suited for universities and colleges that want to manage enrolment CRM, student success programmes, and alumni fundraising in a single platform. It is less well-suited for K-12 schools (where Microsoft or purpose-built MIS systems are typically more appropriate) and for institutions with very tight budgets. We evaluate your specific requirements and make a straightforward recommendation.

A student early warning system aggregates signals from multiple data sources — LMS login and activity frequency, assignment submission rates, assessment grades, attendance records, and sometimes library access and campus card data — and uses a predictive model to score each student's disengagement risk. When a student crosses a risk threshold, the system generates an alert for their personal tutor or student success adviser, who can then make proactive contact. The key design decisions are: what data signals to include, what threshold triggers an alert, and how the alert workflow reaches the right staff member without creating alert fatigue. We design all three based on your student population and support staffing model.

Yes. SCORM (Sharable Content Object Reference Model) is the standard for eLearning content interoperability — it defines how content packages communicate completion, score, and progress data to the LMS. We build SCORM 1.2 and SCORM 2004 compliant LMS engines and content players, and we handle xAPI (Tin Can) for more granular learning analytics. For institutions or EdTech companies building their own content, we configure authoring tool integrations (Articulate, Adobe Captivate, iSpring). For companies building EdTech products, we implement the SCORM runtime engine as a core architectural component that correctly handles the edge cases — suspend data, multiple SCO packages, offline learner scenarios — that many LMS implementations get wrong.

Yes — LMS-SIS integration is standard for every LMS implementation we deliver. The core integration creates courses in the LMS from SIS module records, enrols students and assigns staff based on SIS data, and returns grade data to the SIS grade book. We handle the major SIS platforms — Ellucian Banner and Colleague, PeopleSoft Campus Solutions, Tribal SITS, Unit-e, and Capita SIMS — using both vendor-supported integration APIs and custom integration where the vendor API has limitations. The integration is typically bidirectional with scheduled or event-driven sync, and we implement reconciliation processes to handle the inevitable data quality issues in real-world SIS data.

Student data is subject to multiple regulatory frameworks depending on geography: GDPR in the UK and EU, FERPA in the US, and COPPA for learners under 13. We design education technology architectures with these requirements built in — lawful basis identification for each processing purpose, data minimisation in data collection, consent management where required, data subject rights fulfilment (access, correction, erasure where permissible), retention schedule enforcement, and third-party data processor controls. For EdTech companies selling into multiple markets, we design a privacy architecture that meets the most stringent applicable standard rather than designing to the minimum requirement per market.