Automotive & EV
Smart IT solutions for connected and electric mobility.
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We extend Salesforce beyond its native capabilities — building custom objects, Apex triggers, Lightning Web Components, Visual Force pages, and complex automation that make Salesforce work exactly the way your business requires.
Every dimension of salesforce customization covered — from initial scoping through delivery and ongoing optimisation.
Custom Apex classes, triggers, batch jobs, scheduled jobs, and test classes — written to Salesforce best practices with full governor limit compliance, code coverage above 90%, and thorough documentation.
Custom Lightning Web Components for complex UI requirements that standard Salesforce layouts cannot meet — embedded in record pages, app pages, communities, and Experience Cloud sites.
Design and build of custom objects, fields, relationships, and page layouts that extend the standard Salesforce data model to fit your specific business entities and processes.
Complex automation built with Salesforce Flow — screen flows, record-triggered flows, scheduled flows, and auto-launched flows — replacing legacy Process Builder and Workflow Rules.
Custom Visualforce pages and components for complex reporting layouts, PDF generation, customer-facing portals, and legacy integrations that require programmatic page control.
We design and build managed packages for Salesforce AppExchange — including security review preparation, package versioning, licence management, and upgrade path planning.
A structured, transparent delivery process — so you know exactly what is happening at every stage of the engagement.
We review your existing org configuration, identify what native features can solve and where custom development is genuinely needed — producing a technical specification.
We write detailed technical specifications for every custom component — data model changes, Apex classes, LWC wireframes, API contracts — before development begins.
All development happens in a dedicated sandbox with source control from day one. We deploy iteratively using scratch orgs and CI/CD pipelines where available.
Every component is peer-reviewed, has Apex test coverage above 90%, and is manually tested in a UAT sandbox before deployment to production.
We deploy using change sets, Salesforce CLI, or a CI/CD pipeline — with a detailed deployment runbook, rollback plan, and post-deployment validation checklist.
Every custom component is documented — data model ERD, Apex class descriptions, LWC props and events, flow diagrams — enabling your internal team to maintain and extend the work.
Every Salesforce customisation we build is governed by platform best practices — from Apex and LWC at the code layer to Flow automation, data model design, and AppExchange package development.
Custom triggers, classes, batch jobs, and REST APIs — written bulkified, governor-limit compliant, and tested above 90% coverage.
Custom LWC for record pages, app pages, Experience Cloud, and embedded portals — modern, performant, and fully documented.
Custom objects, fields, relationships, validation rules, and page layouts that extend Salesforce to match your exact business entities.
Record-triggered, screen, scheduled, and platform event Flows replacing legacy Process Builder and Workflow Rules.
Legacy Visualforce-to-LWC migration, custom PDF generation, and portal pages — refactored to modern Salesforce standards.
Managed packages for AppExchange — namespacing, security review preparation, licence management, and upgrade paths.
Customer and partner portals built on Experience Cloud — with custom LWC, community branding, and secure data access.
REST and SOAP API endpoints in Salesforce for external systems — OAuth 2.0, Named Credentials, and full API documentation.
What makes Rackwave Technologies the salesforce customization partner that consistently delivers measurable outcomes — not just deliverables.
All Apex and LWC developers hold Platform Developer I or II certifications — ensuring code is written to Salesforce standards, not just functional requirements.
We maintain Apex test coverage above 90% on every project — with meaningful assertions, not coverage-only tests — reducing regression risk after every deployment.
Every custom component we deliver includes complete technical documentation — data model ERDs, Apex class descriptions, LWC component props, and flow diagrams — so your internal team can maintain and extend the work.
We always solve requirements with the least-code approach first. Native configuration and Flow before Apex. Apex before a third-party AppExchange product. Custom development only when genuinely necessary.
Every consultant and developer assigned to your project holds active Salesforce certifications in the clouds they work on — not expired or lapsed credentials.
Salesforce Administrator
Advanced Administrator
Sales Cloud Consultant
Service Cloud Consultant
Marketing Cloud Consultant
Platform Developer I
Platform Developer II
Integration Architect
Data Architect
Tableau CRM & Einstein Discovery
At Rackwave Technologies, we deliver tailored IT Consulting Services across a wide range of industries. Our industry-focused approach ensures that every solution aligns with specific operational challenges, compliance requirements, and growth objectives—rather than generic technology implementations.
IT systems for real-time tracking and efficient operations.
Explore MoreCustom Apex, LWC, and automation that solved real business problems — replacing manual processes, unlocking Salesforce limitations, and driving adoption.
Built a custom Apex CPQ engine replacing a manual quoting process that took 3 days. Quote generation now takes under 60 seconds with 100% pricing accuracy.
Developed a custom Lightning Web Component portal embedded in Experience Cloud giving clients real-time account and transaction visibility without leaving Salesforce.
Replaced 47 legacy Process Builder workflows and Workflow Rules with modern Salesforce Flows — reducing automation failures by 80% and eliminating technical debt.
Real outcomes from real clients — not curated quotes. Rated 4.9★ across Clutch, Google, and Trustpilot.
"Rackwave delivered our Salesforce implementation on time and within budget. Their team genuinely understood our business — the configuration they built reflected our actual sales process, not a generic template. Adoption was 85% within 30 days of go-live."
"We had a poorly implemented Salesforce org that was costing us time and money. Rackwave's audit identified the root causes within a week, and their remediation roadmap was practical and prioritised. Six months later our team actually uses Salesforce — something they refused to do before."
"The Marketing Cloud implementation Rackwave delivered transformed how we engage our customers. Journey Builder journeys that used to take us weeks to set up now take hours. Their team was responsive, knowledgeable, and genuinely invested in our outcomes."
“Rackwave Technologies has significantly improved our marketing performance while providing reliable cloud services. We’ve been using their solutions for a while now, and the experience has been seamless, scalable, and results-driven.”
David Larry
Founder & CEO
Everything you need to know about our Salesforce Customization services.
Salesforce Flow can handle the majority of automation use cases and should be the first choice. Apex is needed when you require complex logic that Flow cannot express, high-volume batch processing, callouts to external systems within transactions, or programmatic control over platform events. We always recommend using the least-code approach that meets the requirement — Apex is used when it is genuinely the right tool, not as a default.
Yes, without exception. All Apex code follows the trigger handler pattern, bulkification, and SOQL/DML outside loops. We maintain test coverage above 90% with meaningful test assertions. Lightning Web Components follow the standard component lifecycle and separation of concerns. All work is in source control, deployed via CI/CD where possible, and fully documented. We do not write code that creates technical debt.
Yes. We frequently inherit orgs with legacy code — old Process Builder workflows, Visualforce pages, non-bulkified Apex, and undocumented customisation. We audit the existing code, identify technical debt and governor limit risks, modernise what needs updating, and extend the org cleanly without compounding existing issues.
Governor limit compliance is a non-negotiable part of how we write Apex. We use bulkified trigger handlers, avoid SOQL and DML inside loops, use platform cache where appropriate, and design batch jobs correctly. All code is tested against large data volumes in sandbox before production deployment. We also review governor limit usage as part of org audits.
Yes. We build custom Lightning Web Components specifically designed for Experience Cloud sites — handling guest user security, data access patterns, community branding, and the specific component restrictions that apply in Experience Cloud contexts. We have delivered customer portals, partner portals, and self-service knowledge sites on Experience Cloud.
Salesforce releases three major updates per year, each of which can affect custom Apex code, Flows, and integrations. We monitor release notes proactively, test all custom components against upcoming releases in sandbox, and make necessary compatibility changes before the release activates in production. For clients on our managed services, release update management is included as a standard service. For project-based engagements, we include a 90-day compatibility guarantee — if a Salesforce seasonal release breaks code we delivered, we fix it at no charge.
A Lightning Web Component (LWC) is a modern JavaScript-based UI framework used to build custom interfaces in Salesforce. You should use LWC when standard Salesforce layouts, list views, or record pages cannot meet your UI requirements — for example, a multi-step guided wizard, an interactive data table with custom actions, a real-time dashboard embedded on a record page, or a custom component in an Experience Cloud portal. LWC is the preferred choice over Visualforce for all new development — it is faster, more maintainable, and aligned with Salesforce's long-term platform direction.
Yes. Visualforce-to-LWC modernisation is a common engagement type for us. The process involves auditing all existing Visualforce pages for business functionality, designing LWC equivalents that match the functional requirements while improving the user experience, developing and testing the LWC components in sandbox, and migrating users from Visualforce to LWC in a phased approach. Modernisation also typically includes reviewing associated Apex controllers — many Visualforce controllers contain non-bulkified code that should be refactored during the migration.
Yes, always. All development work is stored in a Git repository from day one — typically GitHub, GitLab, or Bitbucket depending on your preference or existing tooling. We use Salesforce DX (SFDX) with source-tracked scratch orgs for feature development, pull requests with code review for all changes, and CI/CD pipelines (Salesforce DevOps Center, GitHub Actions, or Copado) where the client environment supports it. Version control is not optional on our engagements — it is a requirement that protects both parties and enables safe, auditable deployments.
The Salesforce AppExchange is the marketplace for Salesforce apps — pre-built managed packages that can be installed into any Salesforce org. We build managed packages for clients who want to productise their Salesforce customisation and distribute it to multiple orgs, either internally across subsidiaries or externally as an ISV product on AppExchange. AppExchange development requires specific architecture — managed package namespacing, Salesforce security review compliance, licence management, and upgrade path planning. We have experience delivering managed packages through the Salesforce security review process.