CRMWave360 is a full-featured CRM platform by Rackwave Technologies — built to manage contacts, sales pipelines, deals, and customer engagement in one place, with the automation and reporting growing sales teams need without the complexity of enterprise CRM suites.
CRMWave360 brings contact management, deal tracking, email, and reporting into a single system of record — replacing the spreadsheets, disconnected inboxes, and guesswork that slow sales teams down. Every contact, conversation, and deal stage is visible in one place, so reps spend time selling instead of updating multiple tools.
Rackwave Technologies implements and customises CRMWave360 for teams that need a CRM they can actually adopt — configured around your existing sales process rather than forcing your process to fit rigid enterprise CRM structures.
Drag-and-drop deal stages give reps and managers an instant view of every opportunity — filterable by owner, value, stage, and close date, with customisable pipelines for different product lines or sales motions.
Two-way sync with Gmail and Outlook logs every email against the right contact and deal automatically, with open and click tracking so reps know exactly when to follow up.
Automate repetitive tasks — lead assignment, follow-up reminders, stage-change notifications, and deal-won handoffs to onboarding — with a visual, no-code workflow builder.
Weighted pipeline forecasting based on deal stage, historical close rates, and rep performance gives sales leaders a realistic view of expected revenue, updated in real time as deals move.
Built-in calling logs every conversation automatically against the contact record, with call recording and disposition tracking so nothing gets lost between calls.
Build reports on any combination of deal, contact, and activity data — pipeline value by stage, rep leaderboard, source attribution, or win-rate by product — and share live dashboards across the team.
Clean migration from spreadsheets or your existing CRM, with deduplication and field mapping handled by our implementation team.
Pipeline stages, custom fields, and automation rules are built around how your team actually sells — not a generic default setup.
Role-specific onboarding sessions for reps, managers, and admins so adoption does not stall after go-live.
Direct access to our support and success team for configuration changes, new automations, and questions as your process evolves.
Everything you need to know about CRMWave360.
CRMWave360 is a CRM platform developed by Rackwave Technologies for managing contacts, sales pipelines, deals, and customer communication in one system. It combines contact and account management, visual pipeline boards, email integration, workflow automation, and sales reporting — designed for teams that want the core capabilities of enterprise CRM software without the implementation complexity or cost typically associated with platforms like Salesforce.
CRMWave360 is built for teams that need core CRM functionality — pipeline management, contact tracking, email integration, automation, and reporting — without the configuration overhead of a large enterprise platform. It's typically faster to implement and simpler to administer for small and mid-sized sales teams. For organisations that specifically need Salesforce, HubSpot, or another named platform, Rackwave also offers dedicated consulting and implementation services for those platforms directly.
Yes. Data migration is part of every CRMWave360 implementation. Our team maps your existing contact, account, and deal data — whether it currently lives in spreadsheets, another CRM, or a combination of tools — into CRMWave360's structure, including deduplication and validation before go-live, so your team starts with clean, usable data rather than a blank system.
Yes. CRMWave360 syncs two-way with Gmail and Outlook, automatically logging emails against the correct contact and deal record without manual entry, and tracking opens and clicks. Calendar integration lets reps schedule and log meetings directly from the CRM, with automatic activity logging against the relevant deal.
CRMWave360 includes a no-code workflow builder for automating routine sales processes — automatic lead assignment based on territory or round-robin rules, follow-up task creation when a deal stage changes, notification alerts for stalled deals, and handoff automation when a deal is marked won. Automations are configured during implementation around your specific sales process and can be adjusted as your process evolves.
Yes. CRMWave360 includes mobile apps for iOS and Android, giving field and remote sales reps full access to contacts, pipeline, and activity logging from their phone — including click-to-call, meeting check-in, and deal updates while away from a desk.
Implementation timelines depend on team size and data complexity, but most CRMWave360 deployments — including data migration, pipeline configuration, automation setup, and team training — are completed within two to four weeks. We provide a specific timeline as part of your implementation proposal after an initial requirements discussion.
Getting started begins with a demonstration tailored to your sales process, followed by a requirements discussion covering your team size, current tools, data volume, and go-live timeline. We then provide a proposal with implementation scope, timeline, and pricing. Contact us via the form above or connect on WhatsApp to schedule your CRMWave360 demonstration.